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Terms and Conditions
1. All
trainers are vetted by JESIE Corporate Training and
are guaranteed to be
qualified
to the appropriate levels.
2. Any
changes in class size, training conditions, or frequency of
courses must by
made
directly with JESIE Corporate Training, and not with
your trainer.
3.
Materials supplied by JESIE Corporate Training or
trainer are owned by JESIE
Corporate Training or the trainer, excluding course
books and course work.
4. The
client must treat trainers with respect. The trainer has the
right to withdraw
from
training if unprofessional or discourteous behaviour is in
evidence or if the
client is
unfit for the lesson due to intoxication or other factors.
5.
Please notify JESIE Corporate Training immediately if
there are any problems
relating
to either course content and/or your trainer. We want you to
enjoy your
training,
and the sooner you signal any dissatisfaction, the sooner we
can rectify
problems.
6.
Trainer delays due to transport problems will be rescheduled
or (with the client's
consent)
the time will be made up at the end of the lesson. Client
delays may not
be made
up (except by individual arrangement with the trainer).
7.
Clients will ensure that any premises (work or home) used
for classes conform to
basic
Health & Safety standards.
8.
Location changes must be advised to JESIE Corporate
Training 2 working days in
advance
with the agreement of the trainer. Increased travel expenses
due the
change
are billed to the client. Refunds will only be made for
future lessons which
have
already been paid where JESIE Corporate Training is
unable to provide the
level and
quality of training described in the course proposal. Where
a client is
unable to
continue with his or her training for any reason, a credit
note will be
issued to
be used by the same client or organisation for future
training within a
period of 12
months.
9. The
course description on this website are a guide to our
training solutions and
don’t
necessarily reflect any adjustments made in order to update
and improve
these
solutions.
Booking, Cancellation & Refund Policy
1. Places
are allocated in order of receipt of registration form and
payment of fees.
Payment is
required prior to class commencing or position cannot be
guaranteed.
2.
Written cancellation received more than seven days prior to
the commencement
of the
course will be subject to an administration fee of 250 RMB per
person.
Written
advice should be directed to the Training Course
Administrator (Amanda
Xie).
3. No
refund will be given for cancellations received within seven
days of
commencement of the course.
4. If no
written cancellation is received prior to the course, & the
participant does not
attend on
the day(s), then the participant
is liable
for full
course fees.
5.
Transfer of course registration more than seven days prior
to course
commencement will be subject to an administration fee of 200
RMB. Written
advice
should be directed to the Training Course Administrator.
6.
Transfer of course registration within seven days prior to
course commencement
will be
subject to an administration fee of 15% of full course fee
(a medical
certificate or statutory declaration is the only exception
within two weeks of
course
commencement). Written advice should be directed to the
Training
Course
Administrator.
7. If a
participant cannot attend, a substitute can attend in their
place. Written
notification is to be directed to the Training Course
Administrator.
8.
JESIE Corporate Training reserves the right to cancel or
postpone a course in the
event of
unforeseen circumstances or insufficient numbers. If a
course is
cancelled
participants will be booked onto the next available course,
or you may
request a
full refund at no cost.
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