|
|
|
Corporate Skills
Management
"Management is, above all, a place where art, science and
craft meet."
 |
360 Degree Feedback
The value of effective performance appraisal systems
to the overall well-being of all organizations is
being realized more and more by business leaders.
This practical yet comprehensive module provides a
detailed insight with practical applications, to
enable all organizations release the potential,
through effective 360 Degree Feedback that lies
within all organizations. |
|
|
Coaching and Mentoring |
The organization’s most valuable resource is its people or
put more concretely, the knowledge and passion that resides
within the hearts and minds of its people. Coaching and
Mentoring can be used to effectively unlock the potential
that already exists within the organization. This module
looks at how Coaching and Mentoring can be introduced into
any organization to deliver multiple benefits, not least an
increase in profitability.
|
|
Employee Absenteeism |
Absenteeism is not just an employee issue it is an
organizational issue and therefore becomes everyone's
responsibility. This comprehensive module is essential for
any manager or supervisor that is serious on understanding
and tackling the considerable costs arising from
absenteeism.
|
|
Employee Motivation |
“How do I motivate my staff to work harder?” and “I wish the
organization was more motivating?” are common cries that
resound in many modern organizations. However the answers
are never straightforward! This module dispels much of the
confusion around how employees can be motivated by carefully
detailing numerous theoretical perspectives on motivation.
|
|
Facilitation Skills |
The ability to facilitate groups within the organization has
become a critical business skill due to the increasing
complexity of business processes and the relationships
required to ensure that they are fully functional and
successful. This module provides a toolkit of facilitation
techniques that can be used to power a facilitation process
within the organization.
|
|
Job Analysis
Being able to determine the critical skills,
knowledge and experience necessary to perform a
particular job offers considerable advantage to all
organizations.
|
|
|
Job Design
As organizations strive to uncover more and more
innovative ways to motivate their employees many
overlook the important area of job design. This
module proposes that the way that jobs are designed
directly affects employee motivational levels within
the organization. More importantly it illustrates
how job design can equally assist in the achievement
of organizational objectives. |
|
|
Managing Conflict |
Being able to effectively manage conflict can often
determine the success or failure of an organization. This
practical module will assist all employees in understanding
and handling conflict situations within the organization.
|
|
Project Management
The ability to plan, resource, implement, measure
and close a project is a critical business skill.
This module provides a process based model for
project management and outlines the key tools and
techniques required to deliver excellent projects on
time, within budget and with the required results.
|
|
|
Quality Management
Quality is expected – but do organizations always
meet this expectation? So how do we make sure that
quality ‘happens’? By learning about the core
elements of a quality management system and then
integrating them within your organization you will
see an improvement in quality, increase your
customer satisfaction rate and gain an improved
competitive advantage.
|
|
|
The New Manager
Moving into the role of manager can be a
particularly daunting task for even the most
consummate professional. This comprehensive module
provides invaluable information for not only the new
manager but also for existing manager’s wishing to
refresh their knowledge and skills.
|
|
|
Training Needs Analysis
Although training needs analysis is often discussed
within organizations very few staff understand
precisely how one can be performed effectively. This
practical module comes complete with templates and
easy explanations that will enable any staff member
to perform a training needs analysis both quickly
and effectively.
|
Senior Management
|
|
Benchmarking
Learn how you can harness the power of successful
organizations. This module will show how you can
design, introduce and successfully implement a
benchmarking process within any organization. |
|
|
Change Management |
Change is a permanent feature of all organizations
regardless of sector or size. It is also the greatest source
of competitive advantage. This module presents change
management in a pragmatic and functional way so as to help
managers and employees alike to look at change management as
a process as opposed to an event within the organization.
Moreover as an opportunity rather than as a threat.
|
|
Introduction to Strategic Management
Strategy is all about setting direction. Not just
for the organization but also in the hearts and
minds of employees and customers. Strategy in turn
defines the organization, removes complacency and
focuses effort.
|
|
|
Strategy Management and Measurement
’If you can’t measure it’– you can’t manage it’’–
this maxim is the fundamental basis for measuring
and managing the implementation of strategy. Learn
how you can design and implement a strategic
measurement process using the tools and techniques
presented in this module. Deliver successful
strategic initiatives by not just introducing
measurement within your organization but by ensuring
that you are measuring what actually matters.
|
|
|
Strategic Decision Making
Learn how you can make better decisions consistently
by instituting a decision making process using
proven tools and techniques developed and tested by
experts. Manage your decision making efficiently in
the same way as every other process in the
organization and watch the improvements happen –
better decisions and reduced stress are only some of
the many benefits that can be achieved.
|
Printer Friendly Version
|
|
