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Corporate Skills
Customer Services
"Customers are in
investment. Maximise your return"
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Customer Relationship Management
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Teach your staff to appreciate the true value of the saying
“The Customer is King” and transform your organization
into a truly excellent organization.
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Customer Driven Organisation
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This module looks at the various components that come in to
play and challenges you to critically assess your own
organization as a Customer Driven Organization.
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Effective Complaint Handling
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This module positions complaints in a positive light and
gives details on how a complaint handling process can be
designed and implemented in any organization.
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